If you get 9.5 windows in your order, round down to 9.
One leaf / section of the French window (floor window) is a single window. If you have double windows, this counts as two windows.
You can order window cleaning separately, you can order along with cleaning the apartment. The order can be paid by card or cash. In the cold season, we wash the windows on one side.
CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
Failed to write off money from the card. Perhaps there are not enough funds on it or the bank declined the payment
Change your payment method to cash or specify a different card
A window is 40 zł, and after building work 50 zł. The price covers the glass on both sides, the frame, the seals and the sill. Where it gets misread is the counting: we charge per sash, not per opening.
Because the work is exactly as much as there is glass. A modern single-frame window has one sash and two faces. An old box window in a Lodz tenement has two sashes one behind the other, so four panes, plus the space between them where most of the dirt collects. Counting that as one window would mean somebody else paying for it.
A two-room flat in a block on Retkinia usually has three windows and a balcony door — 160 zł. A three-room flat on Teofilow, 200 zł. A tenement flat with five box windows, 400 zł. Ordering windows alone is subject to the 135 zł minimum, which a whole flat exceeds anyway.
Twice a year: in March after the heating season, and in September. On Baluty and along the busy streets of the centre the sensible interval shortens to three months, because the glass collects soot from low-level emissions that plain water does not remove.
We do not work at height outside the building: no ladders against the facade, no lifts, no rope access. Windows are cleaned from inside the flat or from the balcony only. We do not remove security grilles, external shutters or permanently fixed insect screens, and we do not adjust fittings or replace putty.
Ordinary streaking, dust and rain marks come off. Limescale sunk into the fine cracks of old glass sometimes does not, and paint left after the frames were repainted is post-renovation work at 50 zł a sash rather than ordinary cleaning.